The meaning of having a service heart
In the domestic staffing industry, we often use the term service heart. Not only is this phrase used by the recruiters in hospitality, but also by the Private Service Professionals that work for high-net-worth families inside of their homes as personal assistants, housekeepers, house managers, butlers, etc.
Giving great service means that you want to do it
Remember that movie called The Break-Up with Vince Vaughn and Jennifer Aniston? There is a famous scene in which Jennifer says, "You have to want to do the dishes." Then Vince says, "Come on, who wants to do the dishes?"
In sum, that is the essence of the hospitality industry; you want to help others. One can, of course, make a living in private service without having a service heart, but you will never be able to make a career out of it without wanting to serve others.
What is the meaning of having a servant's heart?
Firstly, to have a servant's heart doesn't mean that you are beneath someone else. While we frequently use the word "service" in the domestic staffing industry, the expression of having a "servant's heart" originally comes from the biblical times. For those in the private service industry, it's the driving force behind their work -- wanting to please their employers.
Wanting to serve others separates the beginners from the professionals

Just for a moment, don't get hung up on the words serve or service. Let's focus on the word desire instead. Now, let's think of a teacher at school with children. We know that teachers don't make much money, and they also must take a lot of abuse; but they do it anyway. Why? Because they love the profession. The same could be said about the police because their motto is "to serve and protect."
Teachers and police officers serve the communities they live in, and the same could be said for the Private Service Professionals that serve celebrities, high-net-worth families, and billionaires. When you think about it, the word serve can cross over to many different contexts.
Teachers and police officers serve the communities they live in, and the same could be said for the Private Service Professionals that serve celebrities, high-net-worth families, and billionaires. When you think about it, the word serve can cross over to many different contexts.
Long-term success in hospitality depends on giving amazing service

I get emails from all over the world because people read my book about being a personal assistant to celebrities and billionaires. They often ask how they can work for a celebrity or royal family.
I often give this advice: Develop your skills and improve your relationships with those at work. If you can do that, then you will have great success in the private service profession.
I often give this advice: Develop your skills and improve your relationships with those at work. If you can do that, then you will have great success in the private service profession.
Filed Under: private service, PSP, domestic staffing, working in hospitality, 5-star service