'Role Creep' in the Private Service Industry Is a Problem

In the private service industry, high-quality household staff are sometimes "punished" for being great at their jobs. What can happen is that less capable employees are often relinquished of some duties, only to have those responsibilities given to more capable candidates. 

When high performers take on many new duties, this is called 'role creep' or 'job creep,' and it often happens without being given more money. This can lead to burnout. Learn more >>