Lifestyle Director for High-Net-Worth Families
VERIFIED JOB AD: This is a third-party job, not a placement being made by our firm
INDUSTRY NEWS: FEATURED JOB
INDUSTRY NEWS: FEATURED JOB
Job Description
Location: New York City, NY, USA
Company: Confidential Employer
Title: Client Director / NYC Office Head
Type: Full-time
Hours: 9am to 6pm M-F, plus on call weekends
Salary Range: $150,000 to $180,000 USD
Bonus: KPI Bonus of up to 15% a year / Revenue Bonus 10% of revenue over target
Holiday/PTO: 22 days (including 5 sick days), 2/3 days closure over Xmas
Work from home: 1 day a week post training
Health & Dental Cover: After 90 days
Company: Confidential Employer
Title: Client Director / NYC Office Head
Type: Full-time
Hours: 9am to 6pm M-F, plus on call weekends
Salary Range: $150,000 to $180,000 USD
Bonus: KPI Bonus of up to 15% a year / Revenue Bonus 10% of revenue over target
Holiday/PTO: 22 days (including 5 sick days), 2/3 days closure over Xmas
Work from home: 1 day a week post training
Health & Dental Cover: After 90 days
About the job
A confidential employer in NYC is looking to hire a leader for the lifestyle arm of the business. This role will be heavy on events, travel, client communication and internal HR and Management.
Role Overview
The role of the LD is to oversee and manage the Lifestyle team of five people. The LD will ensure that all requests are carried out to the highest standards, and that clients are extremely happy with the service provided. The LD will both undertake client requests day to day and support the team with their TDLs.
A typical day varies hugely but it may include:
Candidates Must have:
Successful Candidates:
Role Overview
The role of the LD is to oversee and manage the Lifestyle team of five people. The LD will ensure that all requests are carried out to the highest standards, and that clients are extremely happy with the service provided. The LD will both undertake client requests day to day and support the team with their TDLs.
A typical day varies hugely but it may include:
- Prioritizing and allocating the day’s jobs across the team
- Team management, training, and development
- Monitoring all jobs and requests throughout the day and helping with these
- Developing client usage through excellently executed proactive ideas
- Managing and executing all high-level requests, and larger projects such as travel itineraries and events
- Resolving client mistakes or issues
- Researching new vendors and suppliers, meeting them as appropriate
Candidates Must have:
- Have a proven track record and several years senior experience in a relevant industry; preferably, luxury travel or high-end destination events
- Have an excellent eye for detail and ability to deliver exceptional service
- An understanding of UHNW families and the service levels required
- An in-depth knowledge of NYC and excellent contacts
- Management experience
Successful Candidates:
- Motivated
- Strong logistical planners
- Above and beyond attitude
- Great communication skills
- Attention to detail
- Positive management style
- Hard worker
- US Resident
Apply to this job
(This role has been closed by the client)
Job Location
This job is located in New York City, NY.
